Frequently Asked Questions


Have Questions? We’ve Got Answers Below.

The SavNet Health Savings Program has been developed to save you money in areas where your primary healthcare does not, like Dental, Vision, Hearing and Chiropractic. Below are a list of frequently asked questions, if you have a question that isn’t on the list, feel free to contact us by phone or email.

Is this an insurance plan?

No, this is not an insurance plan. Our discount plans provide you with discounted prices on a wide range of health care services and products; you will pay for services at the discounted price at the time services are received.

How does a savings plan work?

First, you can find participating providers by using the “Provider Search” page on this website.  After confirming the provider’s continued participation when making an appointment, members just show their membership card at the time of service. Members are responsible for paying all fees directly to the provider.

Can I include dependents on my plan?

Yes, one of the wonderful features of our discount plans is that your immediate family can receive the discounts, even children living at college! Immediate family members are defined as a spouse or domestic partner, children up to the age of 26, parents in the household over age 60 and any other IRS Dependents.

Can I use my membership when I travel away from home?

Yes, except where the SavNet Health Savings Program or any of its benefits are not available.

What doctors can I go to?

You can find participating providers for the discount plan by visiting the “Provider Search” Web page on this website.

How do I get additional membership cards?

If you need additional cards for your household, or have lost your card, please call Member Services at (877) 542-8823 or send email to

Can I go to a provider that does not participate?

You may go to the provider of your choice; however, you will only receive a discount by going to a participating provider.

There is not a provider close to my home. What can I do?

While some ZIP code areas may have a limited number of providers, there are usually providers within a 50-mile radius of your ZIP code. You can refer a provider for participation in the network by visiting and selecting “Refer a Provider.” The program administrator will contact the provider with information on how to apply to participate in the program. Because of the application and credentialing process, it may take 6-12 weeks before a provider is added to the network. Not all providers will agree to accept the discounted fees required by the program.

If my provider refers me to a specialist who is not in the network, do I still get a discount?

You will only receive a discount by going to a participating provider. You might try printing out a list of participating providers to share with your provider to see if he/she could recommend any of the participating specialist locations.

Once I select a provider, am I assigned to that provider? How often can I change providers?

Another great feature of the discount plan is your ability to select any provider from the network. You can change providers at any time, and household members can select their own providers.

What should I say when I call a provider to make sure they participate?

The providers will recognize the name of the network with which they participate, so when you call, it is important to use the name of the correct network.

How do I cancel my membership?

To cancel you must, verbally or in writing, notify SavNet at P.O. Box 5157 Fairlawn, OH 44334 or by calling 1-855-58-LIBERTY (1-855-585-4237).

Contact Information Mailing Address:

SavNet International, LLC

P.O. Box 5157

Fairlawn, Ohio 44334

Phone Numbers:

Fax: (330) 777-3334
Phone: (877) 542-8823


“The SavNet card has saved me a ton of money. Being able to spend 20%-30% less on my prescriptions has been a lifesaver. My Diabetes supplies are very expensive and always running low, the savings is helping me get by each month more comfortably.”


-Lucy Diamond

With Savings of 10% – 35% at over 60,000 Pharmacies Nationwide, no matter where you are you will be able to save money.

Looking for a complete of participating pharmacies? Contact us today!

Accepted at Thousands of Providers Nationwide